Geoff has more than 15 years of writing experience, consisting of creating technical training manuals and workflow procedures, developing and structuring content, editing, quality assurance, and interviewing SMEs. For over 12 of these years, Geoff specialized as an SR&ED consultant, preparing and successfully defending SR&ED claims for clients in Canada and the UK – including 2 years managing an SR&ED Technical writing department. Geoff has been involved in all aspects of the SR&ED claim process, from project eligibility scoping to audit support/defense. His primary responsibilities include interviewing SMEs to identify eligible activities, preparing technical reports, and data analysis of project records, supporting technical documentation, and time-tracking tools to establish qualifying project expenditures. He has prepared SR&ED claims for industries including IT/software, engineering, and manufacturing, and has developed a comprehensive understanding of these industries’ operations. This has been reflected in a high approval rate for Geoff’s submitted claims, and he has successfully defended those that were selected for audit by CRA.

He also has 2 years of experience working in database management and network administration. Here, Geoff’s ability to translate complex technical information into easily digestible formats was used to develop documentation for staff training purposes. These training manuals included visual aids, functional descriptions, and operator interfaces for software programs and internal technical staff operating procedures.